There're plenty of shared hosting suppliers out there, however many of them are resellers who have limited resources, particularly in terms of support. One of the ways to distinguish them is the option to reach the company over the phone. The type of support that you will receive via this channel of communication varies depending on the provider - a few of them offer expert telephone support, while others offer basic and customer support only since some matters are more time-consuming and it is easier to be resolved through a support ticket, especially if the issue has to be escalated. Still, it is good to find that you can always get in touch with your web hosting provider as there're tons of small matters which can be managed effectively and in a timely manner with a call, not mentioning that you are able to get additional info about the services even before you become a customer.

Phone Support in Shared Hosting

All of our shared hosting packages feature phone support 14 hrs a day even on public holidays, which means that if you do not have an account yet, you'll be able to call and learn more about our solutions or if we will meet the system requirements for your web sites. For your convenience, we have local phone lines in the United States of America, the United Kingdom and Australia, so you'll be able to call the telephone number that is nearer to you. If you're an existing customer, we will help you promptly with any general and billing matters as well as with multiple technical issues so as to save you time and efforts - we acknowledge the fact that sometimes it is much easier consult with a live person to get things done immediately. Of course, some matters simply cannot be managed on the phone, so if this is the case you can use our ticketing system.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there is always somebody to assist you if you have any questions about the semi-dedicated server packages that we supply. Whether you want to learn more about the packages, you have a billing issue or some general problem, you can give us a call. Though some more technical issues could require a ticket so as to give time to our tech support crew to analyze, we will assist you with a range of technical questions over the phone as well, saving you precious time and efforts. As we have data centers on three different continents - in the United States, the UK and Australia, we have local telephone lines in these countries as well. In case you are in a different country, we also have a global number where you are able to contact us.