An Intuitive Help Center
In the Online Control Panel you’ll find a detailed Help Center section featuring tons of instructional articles and frequently asked questions. They are compiled by our support team of experienced techs. Just type in your question and our smart platform will give you the most appropriate answer.
If you’d like to see how a task is accomplished or how a problem is resolved, rather than just reading about it, examine our collection of instructional video tutorials. They address different issues and will help you swiftly learn how to work with the Online Control Panel.
A 1–Hour Ticket Response Time Guarantee
All semi–dedicated servers are backed up by a 24x7 client care service and include a 1–hour ticket response guarantee. Our professional technical support engineers will be online for you 7 days a week and will sort out any issue that you might possibly have within less than sixty minutes after the customer support ticket submission. In most cases, an answer will be given to you within twenty minutes.