Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user help crew is qualified to swiftly address all shared hosting clients’ queries and advise questions. Through our ticketing system, it is also possible to share your issue and a support team member will, no doubt go back to to you in less than maximum one hour. In actual fact, practice shows that the normal answer time period is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • You can email us 24x7x365 with any query you have got in connection with our products. We now have technicians on duty at all times to deliver guidance at any time necessary. Feel free to use the ticket system or send us an email any time, or pick up the telephone or make use of the live chat during working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • eBizNessNetwork’s Control Panel provides a huge knowledge base that is built–into all areas. In each section, you’ll find a Help press button which will load for you a group of step–by–step lessons on how to utilize a specific option or complete a particular action. In addition, we have prepared mini seminar video tutorials to make sure you get a better idea of the Control Panel’s interface.