Q: What does the website migration service involve? Will my web site be safe?
A: The website migration service that our company is offering is free (within a certain limit). We’ll move your site(s) to our high–end cloud hosting platform without you needing to do anything. We know from personal experience that changing web hosting providers can result in lost data and unwanted downtime. This is the reason why we will do all that for you at no cost!We’ve got trained administrators whose chief responsibility is to make sure that your site works precisely as it did on your previous web hosting platform. The administrators are experts in migrating custom–made websites, as well as websites that are based on famous web apps such as Joomla™ and WordPress.
Q: How much time will it take for my site to be migrated over to your platform?
A: We strive to carry out all website migrations as fast as possible. Yet, we don’t have a fixed time frame for web site migrations. There are certain factors that you have to consider – the mere size of your website and the workload of our web site migration team, etc. We constantly try to implement each migration within 48 hours. With smaller–sized websites, our team typically manages to finish within 24 hours.
Q: What details will I be asked to give to your Website Migration Department?
A: We do not collect any personal details. We will require, however, the login info for your current hosting account as well as the name of the web site that you wish to move.
Q: My present hosting account has sensitive data inside. How can I trust you?
Q: How about downtime? Will my site be offline?
A: Your website will work exactly like it did before with your old hosting provider. As soon as we have finished the migration, your website will be configured to work on our web hosting platform and we will ask you to preview it. If everything is functioning correctly, all you will need to do is modify the NS resource records for your domain name. Your web site will be transferred over to us without any downtime whatsoever.
Q: Will my old web hosting provider have to do anything?
A: While we migrate your web content, your hosting provider will not be aware of the migration at all. We will never touch base with them in any way.
Q: Which web hosting platforms do you support?
A: Yeah. We support all common Linux–based hosting platforms. We do not support Windows–based web hosting platforms, because we don’t offer Windows hosting services ourselves.In addition, we do not support proprietary web site creation and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.